Ravenswood Natural Health
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Policies

Privacy
Your information and trust are priceless. We never sell or give away your information to anyone, ever. What you tell us in confidence remains with us. No gossiping, tattling, rumor-spreading. When we slide your credit card, your information stays in our system just long enough to process through. We do not hold onto any credit card information.

Returns & Exchanges
Items may be exchanged or returned within 30 days of the date of purchase, provided you have the receipt and the item is unopened. Items returned without a receipt may, at management’s discretion, be exchanged or returned for store credit.  Special orders, sale or clearance items may not be returned or exchanged.

Frequent Shopper Loyalty Program
No cards to lose, no deadlines, no hassle! Check out all the details here.

Payment Methods
Visa, Master Card, Discover, American Express, cash, check.
Any check must have an address and phone number on it (handwritten is OK) and license ID accompanied. If any check is returned, a $25 return fee applies.

Special Orders
If we don't have it, we can likely get it! We order often and from many different vendors. Special orders require prepayment.


Shipping
Anywhere in the USA. We have had packages go as far as Alaska
and as close as southern CT. Ask at the shop for details.


Picture

​1606 Hopmeadow St. Simsbury CT ~ 860-264-1587

  • Home
  • Hours & Contact Info
  • About Us
    • Policies
    • The Ravens (staff!)
    • A Virtual Tour
    • Blog Archives
    • Building From Scratch(es)
    • Building From (More) Scratches
    • History >
      • Past
      • Present
      • Renovations 2010 Onward
    • GuestBook
  • Learning Center
    • Small Batch Central & Bulk Herbs
    • Scientific Sources
    • Other Cool Links
  • Frequent Shopper
  • Specials
  • Products
    • Suppliers
    • Cool Crafters! >
      • Maine Lights Collection
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